Record a credit sale by debiting the customer receivable and crediting sales and any applicable output tax. When payment arrives later, debit the receiving bank or cash account and credit that same receivable. The collection settles an existing asset; it does not create a second sale.

Separate the sale date from the payment date

Credit terms allow a customer to pay after the goods or services are supplied. The date of revenue recognition follows the applicable accounting policy and transaction facts, while the due date comes from the agreed payment terms. Neither should be replaced casually by the date money happens to arrive.

ICAI AS 9 discusses when revenue from goods and services is recognised. The following illustration assumes the sale qualifies for recognition and the invoice accurately reflects the transaction. An advance, disputed supply or incomplete service may require a different assessment.

Maintain one customer identity across invoices, receipts, credit notes and adjustments. Similar trading names are common, so use a stable ledger code and retain the legal customer details on the underlying invoice.

Illustrative invoice and collection

A Jaipur electrical wholesaler supplies a customer on agreed thirty-day terms. The illustrative taxable value is ₹50,000, with assumed CGST ₹4,500 and SGST ₹4,500. The gross amount due is ₹59,000.

StageAccountDebit ₹Credit ₹
Credit saleCustomer receivable59,000—
Credit saleSales—50,000
Credit saleOutput CGST—4,500
Credit saleOutput SGST—4,500
CollectionBank59,000—
CollectionCustomer receivable—59,000

Each stage balances independently. The customer ledger first carries a ₹59,000 debit and then a matching credit. Sales stays at ₹50,000 after collection. The tax rates are illustrative and do not establish the correct rate or place-of-supply treatment for an actual invoice.

Where perpetual inventory records are maintained, record the related cost of goods separately. Customer collection should not trigger a second stock issue.

Part payments preserve the remaining claim

Suppose the customer initially pays ₹20,000. Debit Bank ₹20,000 and credit Customer receivable ₹20,000. The invoice remains open for ₹39,000. A later receipt of ₹39,000 clears it, provided no other valid adjustments exist.

Allocate each receipt to the intended invoice. A customer with several open bills may send a remittance advice specifying exactly which invoices are being settled. Ignoring that advice can make an older invoice appear overdue while closing an unrelated new invoice.

If payment arrives without enough identification, record it through an appropriate unallocated receipt process and investigate promptly. Do not create a new sales invoice to explain an unidentified bank credit.

Deductions need their own evidence

A customer paying less than the invoice is not automatically entitled to a discount. The difference might be a bank charge, withholding tax, approved settlement concession, sales return or an unresolved dispute. Obtain the remittance detail before clearing the balance.

For example, an illustrative ₹59,000 receivable might be settled by ₹58,000 in bank plus a substantiated ₹1,000 withholding-tax receivable where the relevant law and documentation support it. The compound entry debits those two assets and credits the customer ₹59,000. Do not adopt a withholding rate merely from this arithmetic example.

If ₹1,000 is simply unexplained, leave it outstanding while following up. Writing it off as discount changes profit and collection reporting without proving the customer has settled the contractual amount.

Handle receipt timing carefully

An incoming cheque or gateway notification may precede cleared bank funds. Use the business’s documented receipt and clearing procedure so the ledger can distinguish payment instruments from available bank money. Reconcile uncleared items rather than repeatedly changing the invoice date.

If a receipt is dishonoured, reverse the collection through the relevant accounts and restore the receivable. Any bank charge is a separate cost supported by the bank advice. The original sale remains in place unless another event changes it.

Review the customer balance, not just the bank

At month end, match the receivables control account to the customer subledger. Examine old debit balances, unallocated credits and invoices apparently paid twice. A positive bank reconciliation alone does not prove customer allocations are correct.

Send a statement showing the opening balance, invoice references, credits, receipts and closing balance when resolving differences. The customer should be able to recognise the same transactions in its own records.

Use credit notes without rewriting the sale

If the customer subsequently returns goods or receives an approved adjustment, record the relevant credit note against the original invoice. The revised collectible amount should then be visible beside the receipt history. Deleting the invoice to make the customer ledger disappear can disconnect tax, inventory and delivery records.

A helpful collection note states the gross invoice, approved credits, receipts already allocated and net amount still requested. For the ₹59,000 example, an approved ₹5,900 credit before payment leaves ₹53,100 to collect. The later bank receipt credits the receivable for ₹53,100; it should not be matched against a newly created smaller sales invoice.

Credit control also needs the original due date. An internal allocation correction should not silently restart the customer’s payment term or remove the transaction from overdue reporting.

Where a customer pays through the proprietor’s personal account, establish whether the funds remain due from the proprietor or have been transferred into the business. Credit the customer only against a documented receipt route, and avoid inventing a business bank receipt that never occurred.

The complete credit-sale trail links supply evidence to the invoice and the invoice to later collection. That link protects sales accuracy, gives a credible outstanding balance and makes collection work far more focused.

Sources and references

Prepared 25 October 2026. Numerical examples are illustrative. Check the provisions and effective dates relevant to your transaction.